Privacy Policy:

Tap Buddy Tools LLC respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and share information when you visit our website or make a purchase.

1. Information We Collect

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details when making a purchase.

• Non-Personal Information: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

This website also collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor Squarespace Payments will also collect payment information from you. You can read their privacy policy at https://www.squarespace.com/payments-terms. 

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Squarespace for storage. Additionally, we may share shipping information with Shippo for the purpose of fulfilling orders.

2. How We Use Your Information

• Process transactions and fulfill orders

• Provide customer support

• Improve our website and services

• Send marketing emails (you can opt out at any time)

• Comply with legal obligations

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

3. Sharing Your Information We do not sell or rent your information. We may share information with third parties to:

• Process payments (e.g., Squarespace, PayPal, Stripe)

• Ship orders (e.g., USPS, FedEx, UPS)

• Analyze website usage (e.g., Google Analytics)

• Comply with legal requirements

4. Data Security We implement security measures to protect your personal information but cannot guarantee complete security due to the nature of the internet. While we take reasonable precautions to protect your personal information, it’s important for you to take steps to secure your own information as well, such as by using strong passwords.

5. Your Rights You may request access, correction, or deletion of your personal information by contacting us.

6. Changes to This Policy We reserve the right to modify this policy at any time. Changes will be posted on this page.

Cookie Policy:

1. What Are Cookies? Cookies are small text files stored on your device to improve website functionality and user experience.

2. How We Use Cookies

• Essential cookies for website functionality

• Analytical cookies to track usage

• Marketing cookies to personalize ads

3. Managing Cookies You can disable cookies in your browser settings, but some features of the site may not work correctly. You can also control cookie settings by visiting the cookie settings page on your browser or using cookie management tools provided by our site.

For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. 

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Terms of Service:

1. General: By using this website, you agree to be bound by these Terms of Service. By making a purchase on this website, you confirm that you have read, understood, and agree to these Terms of Service.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

2. Purchases: All sales are final. We reserve the right to refuse or cancel any order at our discretion.

3. Intellectual Property: All content on this website is the property of Tap Buddy Tools LLC and may not be copied without permission.

4. Limitation of Liability: We are not responsible for any indirect or incidental damages arising from the use of our products or website. To the maximum extent permitted by law, our liability is limited to the amount you paid for the product.

5. Governing Law: These terms are governed by the laws of the State of Ohio, United States.

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

• Billing and shipping address(es)

• Details about your orders (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You’ve created a customer account

• Your customer account password has been reset or updated

• You’ve made a purchase

• Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

• Information about your browser, network, or device

• Information about this site and the page you’re viewing on it

• Your IP address

Disclaimer:

Tap Buddy Tools LLC’s products contain small parts that could pose a choking hazard if handled improperly. Our products are not toys. Keep out of reach of children.

Tap Buddy Tools LLC is not liable for any injuries, damages, or losses resulting from the use of our products. Always use the product as intended and follow safety guidelines. Failure to follow proper use instructions may result in injury or damage, for which Tap Buddy Tools is not responsible. By purchasing, you acknowledge and agree to follow all product usage instructions and safety guidelines provided in the product description and in the QR code you receive with your purchase. Please follow all instructions provided with the product to ensure safe and effective use. Misuse may result in damage or injury. We make no warranties, expressed or implied, as to the performance of this product beyond its intended purpose. The manufacturer is not responsible for damage caused by improper use of the product. By purchasing, you acknowledge that you assume all responsibility. 

Our products contains components that could cause injury if mishandled. Use appropriate personal protective equipment (PPE), such as safety goggles and gloves, when using and cleaning our products.

Shipping Policy:

Shipping costs are calculated at checkout and are the responsibility of the customer. A flat-rate shipping fee will apply to all orders.

1. Processing Time Orders are processed within 3-5 business days. Processing time may extend slightly during high-demand periods, but we will notify you of any significant delays. Delays may occur during peak seasons.

2. Shipping Rates & Delivery Times Shipping costs and estimated delivery times are calculated at checkout. We are not responsible for carrier delays.

3. Lost or Stolen Packages We are not liable for lost or stolen packages. Please contact the shipping carrier for claims.If your package is lost in transit, please reach out, and we will assist in filing a claim with the carrier.

4. International Shipping Customers are responsible for any customs duties, taxes, or import fees.

Returns & Refunds:

Effective Date: 2/18/25. At Tap Buddy Tools, we want you to be completely satisfied with your purchase. Below is our return and refund policy covering various scenarios.

General Return Policy

• Items can be returned within 30 days of delivery.

• Items must be in new, unused, and original condition with all packaging and accessories.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• To start a return, contact us with your order number and reason for return.

Scenarios & Resolutions

1. You Changed Your Mind

• Returns are accepted within 30 days if the item is unused and in its original condition.

• A refund will be issued minus the return shipping costs.

2. You Ordered the Wrong Item

• Returns are accepted within 30 days if the item is unused and in its original condition.

• A refund will be issued minus return shipping costs.

• If a different item is needed, a new order should be placed.

3. You Received the Wrong Item

• Contact us within 7 days of delivery with photos of the incorrect item.

• The correct item will be sent at no additional cost.

• A prepaid return label may be provided for the incorrect item.

4. The Item Arrived Damaged or Defective

• Contact us within 7 days of delivery with photos of the damage and showing that the product is unused.

• A replacement or full refund, including shipping costs, will be provided.

5. The Item is Lost in Transit

• Check the tracking information first.

• Contact us if the package is missing.

• If the item is confirmed lost by the carrier, a replacement or full refund will be issued.

6. The Item Was Used & Now Has Issues

• Contact us if the item develops an issue within 90 days.

• A replacement, partial refund, or a discount on a replacement part may be provided depending on the issue.

Refund Processing Time

• Refunds are processed within 10 business days after the returned item is received and inspected.

• Refunds will be issued to the original payment method.

If you have any questions about these policies, please visit our Contact page and fill out the provided form.